Returns & Exchanges

At Public Goods, we stand by the quality of our sustainable home essentials and offer a 30-day window for returns on most unused items. If you are not completely satisfied with your purchase, we are committed to making it right through a simple and transparent process.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items in their original containers.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for tracking purposes.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.